This Cookie Policy was last updated on November 14, 2021 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://flowox.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.4 Social media
On our website, we have included content from Facebook to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook. This content is embedded with code derived from Facebook and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook is located in the United States.
6. Placed cookies
Usage
We use WooCommerce for webshop management.
Sharing data
This data is not shared with third parties.
Statistics
History.store
Store last visit
Functional
wc_cart_hash_*
session
Store items in shopping cart
wc_fragments_*
persistent
Usage
We use WP Engine for website hosting.
Functional
wpe_is_consent_required
session
Statistics
__utmzz
8 months
Marketing/Tracking
__utmzzses
session
Purpose pending investigation
wpe_test_group
rtk_gdpr_c
session
rtkuuid
session
rtk_gdpr_a
session
rtk_p
session
rtk_sid
session
rtk_rps
session
rtk_sat
session
Usage
We use Google Analytics for website statistics.
Statistics (anonymous)
_ga
2 years
Count and track pageviews
_gid
1 day
Count and track pageviews
Usage
We use Zopim for chat support.
Functional
__zlcmid
persistent
Store a unique user ID
Sharing data
This data is not shared with third parties.
Marketing/Tracking
_uetsid
1 day
Store and track visits across websites
_uetvid
16 days
Store and track visits across websites
Usage
We use HubSpot for marketing automation (automated email marketing).
Marketing/Tracking
hubspotutk
13 months
Store and track a visitor’s identity
Purpose pending investigation
__hssrc
session
__hssc
30 minutes
__hstc
__hsmem
hs-messages-hide-welcome-message
1 day
hs-messages-is-open
30 minutes
*_key
hs_ab_test
session
__hs_do_not_track
13 months
__hs_opt_out
13 months
Preferences
messagesUtk
13 months
Store browser details
Usage
We use Atlassian Jira Servicedesk for customer support management.
Sharing data
This data is not shared with third parties.
Purpose pending investigation
ajs_user_id
ajs_group_id
Statistics
ajs_anonymous_id
1 year
Store last visit
Usage
We use Hotjar for heat maps and screen recordings.
Functional
_hjTLDTest
session
Statistics
_hjid
1 year
Store a unique user ID
Usage
We use WordPress for website development.
Sharing data
This data is not shared with third parties.
Functional
wordpress_test_cookie
none
Check if cookies can be placed
wordpress_logged_in_*
session
Keep users logged in
Usage
We use Automattic for website development.
Statistics
tk_ai
session
Store a unique user ID
Usage
We use WPML for locale management.
Sharing data
This data is not shared with third parties.
Functional
wp-wpml_current_language
1 day
Store language settings
Usage
We use CloudFlare for content distribution network (CDN) services.
Functional
__cfduid
30 days
Identify trusted web traffic
Usage
We use Google Fonts for display of webfonts.
Marketing/Tracking
Google Fonts API
none
Request user IP address
Usage
We use Google reCAPTCHA for spam prevention.
Marketing/Tracking
rc::c
session
Filter requests from bots
rc::b
session
Filter requests from bots
rc::a
persistent
Filter requests from bots
Usage
We use YouTube for video display.
Marketing/Tracking
GPS
session
Store location data
Functional
VISITOR_INFO1_LIVE
6 months
Estimate bandwidth
Statistics
YSC
session
Store a unique user ID
PREF
1 year
Store and track visits across websites
Usage
We use Facebook for display of recent social posts and/or social share buttons.
Marketing/Tracking
actppresence
1 year
Manage ad display frequency
_fbc
2 years
Store last visit
fbm*
1 year
Store account details
xs
3 months
Store a unique session ID
fr
3 months
Enable ad delivery or retargeting
datr
2 years
Provide fraud prevention
sb
2 years
Store browser details
*_fbm_
1 year
Store account details
Functional
wd
1 week
Determine screen resolution
act
90 days
Keep users logged in
c_user
90 days
Store a unique user ID
csm
90 days
Provide fraud prevention
presence
session
Store and track if the browser tab is active
Purpose pending investigation
_fbp
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
portal_user
opt_in_consent
_fbp
__hstc
storeApiNonce
wp-api-schema-modelhttps://flowoxonline.wpengine.com/wp-json/wp/v2/
wp-autosave-block-editor-post-1916
wp-api-schema-modelhttps://flowoxonline.wpengine.com/de/wp-json/wp/v2/
_wpfuuid
complianz_policy_id
365 days
cmplz_stats
365 days
complianz_consent_status
365 days
cmplz_marketing
365 days
wp-api-schema-modelhttps://flowox.com/wp-json/wp/v2/
cmplz_rt_policy_id
365 days
cmplz_rt_functional
365 days
cmplz_rt_statistics-anonymous
365 days
wp-api-schema-modelhttps://flowox.com/de/wp-json/wp/v2/
cmplz_choice
365 days
cmplz_policy_id
365 days
cmplz_functional
365 days
cmplz_statistics-anonymous
365 days
cmplz_preferences
365 days
cmplz_statistics
365 days
cmplz_consent_status
365 days
cmplz_rt_marketing
365 days
cmplz_rt_statistics
365 days
cmplz_rt_preferences
365 days
cmplz_rt_banner-status
365 days
gt-current-screen
_gat
wp_lang
_grecaptcha
WP_PREFERENCES_USER_1
spectraCopyPasteStyles
cmplz_rt_consented_services
365 days
isSpectraFontAwesomeAPILoading
uagSvgConfirmation
activetab
loglevel
_ga_YMNNN55FE3
googlesitekit_1.99.0_825f64d6af6628740f9b69ddf8a3e79b_core::site::notifications
googlesitekit_1.99.0_825f64d6af6628740f9b69ddf8a3e79b_modules::analytics::goals
_gat_gtag_UA_130569087_3
kadence/column-style
wpEmojiSettingsSupports
_gat_gtag_UA_173955543_1
_ga_EQDN3BWDSD
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_modules::search-console::searchanalytics::f45
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googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_modules::analytics-4::report::f33a2500cfb44f2
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googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_core::user::tracking
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_modules::pagespeed-insights::pagespeed::accdd
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_core::site::notifications
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_modules::analytics-4::report::79001cb8c135466
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_modules::analytics-4::report::de804ec05470301
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_core::user::survey
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_modules::search-console::searchanalytics::0dd
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_modules::analytics-4::report::b93eb7a8ec177ab
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_modules::analytics-4::report::4c67ee748e1f178
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_modules::analytics-4::report::f9a4d8ccc650596
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_modules::pagespeed-insights::pagespeed::72bb8
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_modules::analytics-4::conversion-events
googlesitekit_1.111.0_c9704a27ccabe9a31ede4a92a2bf2df0_modules::analytics-4::report::32c545f6291bbae
gt-current-screen-flowox.com
wp-autosave-block-editor-post-2
7. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
8. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
9. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Otivio AS
Drammensveien 130
Entrance C6
N-0277 Oslo
Norway
Norway
Website: https://flowox.com
Email: info@otivio.com
Phone number: +45 538 49 718
This Cookie Policy was synchronized with cookiedatabase.org on May 6, 2021.
